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Ask an online doctor
Top Doctors
Fast
Confidential
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How It Works?
Medic Chat is the simplest way to get advice from a specialist doctor when you need it
- Choose a doctor
- Write your question
- Get an answer
When to Use Medic Chat?
Consider the following situations when you have a medical question
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Personalized Advice
Use text and images to describe your issue in detail, and a doctor will respond with personalized advice.
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Lab Test Interpretation
You can include medical tests in the conversation to quickly get an interpretation of the results.
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Second Opinion
You can send the same question to multiple doctors with a simple click, easily obtaining multiple opinions.
Benefits of Online Consultations
When you search for your symptoms online, even a cold can seem like cancer. On a medical forum, you find similar questions, but the diagnosis may not necessarily fit you. An online consultation is a safer solution.
Top Doctors
Medic Chat provides access to a large number of verified doctors. For each doctor, professional information such as studies, experience, and ratings from other users are presented.
Fast and Easy
With Medic Chat, you avoid the effort of physically going to a clinic just to talk to a doctor. You have the convenience of contacting a doctor whenever it suits you, and from anywhere you are.
Confidential and Anonymous
Medic Chat ensures that discussions through the platform are confidential, known only to you and the doctor. Furthermore, within discussions with the doctor, your data can be anonymized.
Frequently Asked Questions
If you have a question, chances are you'll find the answer here
Can I trust the service?
Hundreds of partner doctors and tens of thousands of satisfied clients speak for themselves. Take a look at the detailed doctor profiles and testimonials from other users. Medic Chat performs a rigorous verification process for all doctors active on the platform.
How fast will I receive an answer?
The average response time is under 4 hours, and most doctors reply within 24 hours. You can see an estimated response time on each doctor's profile. Please note that this is only an estimate.
Is the conversation private / anonymous?
Your conversation remains private between you and the doctor, and you can optionally choose to stay anonymous even to the doctor. Your data is kept secure using high-standard cryptographic technology.
What should I do if I encounter issues?
We have a dedicated customer support team ready to help you with any issues you may experience while using the app. If something isn’t working properly or you have questions, send an email to clienti@medic.chat or use the in-app problem reporting system.
How much does it cost?
The base price for a question starts at 65 lei but may be higher depending on the extra options you choose. For details, visit a doctor’s profile and tap the “How it works?” button.
What payment methods can I use?
Payment is made exclusively online by Visa/MasterCard through our payment processor, Stripe. The country in which the card was issued and the currency of the attached account do not matter.
How do I communicate with the doctor?
Communication is done through text messages directly in the Medic Chat app. To start a conversation, go to a doctor’s profile and press the “write question” button.
Can I see the doctor for an in-person consultation?
Yes, you can arrange an appointment at the doctor’s office during your online conversation. The details vary from doctor to doctor.
How can I sign up as a doctor?
Go to the “Sign up as a doctor” section in the main menu or click here. There you will find details on how to join as a partner doctor.